Frequently Asked Questions
Please review our FAQs and if there's anything that is not answered here, we'd be happy to futher help. Just contact us.
1. How We Process Your Credit Card. Please Note Although Checkout Is Via Paypal You Do Not Need A PayPal Account.
Our payment system uses an SSL-secured encrypted connection to protect your credit card data. As a safety measure we do not accept credit cards over the phone. Please note that although PayPal processes payment you do not need a PayPal account, simply select guest checkout .
2. Shipping... Quick & Affordable
We ship in the U.S. within 2 business days via USPS Priority Mail with tracking on available stock. Domestic delivery takes only 1-3 days to arrive based on your location in the U.S.
U.S.P.S. Domestic Priority FLAT RATE Shipping Rate:
We use Flat Rate shipping with tracking to save you money as it is the most economical way to ship. These are USPS rates:
- Shipping for up to 20, 30 or 40 bars of soap: $8.75
- Shipping for up to 10 standard sets of toiletries: $8.75
- Shipping for up to 20 or 30 standard sets, or 10 or 20 deluxe sets of toiletries: $16.50
- Shipping for up to 40, 50 or 60 standard sets, or 30 deluxe sets of toiletries: $19.50
UPS or FEDEX. If you need either of these shippers please contact us before you order so we can create a special delivery order for you. Either of these options are approximately 2-5x more expensive than Flat Rate USPS Shipping.
International Shipping, Priority Flat Rate: This is the most cost-effective delivery.
- Shipping for 30 standard sets or 20 deluxe sets in medium flat rate box: $67.50 and up.
- Shipping for up to 60 standard sets or 30 deluxe sets in large flat rate box: $87.95 and up.
- INTERNATIONAL RATES DEPEND ON DESTINATION. Shipping to Canada, for example, is less than shipping to Germany. lnternational guests, please send us your desired order, for accurate shipping quote.
3. Returns & Refunds
We strive to provide the best guest amenities and prices on the web. And we're sure our goodies will enhance your property and guest experience!
If you would like to return your order, we provide a full refund of the purchase price minus shipping costs for unopened, undamaged items returned within 10 days of receipt. Contact us to let us know you need to return the shipment. Shipping costs are not refundable.
4. Are there coupons available or more ways to save?
Yes -- please LIKE us on FaceBook, hit the button below. And join our mailing list. Every month we'll randomly choose a winner for $25 of free toiletries.
5. How do BNBGoodies prices compare to travel size or discount store items?
If you compare BNB GOODIES to other toiletries, you'll see there is no comparison. These are personal sized items available at Target, Sav-On, Walgreens, CVS and more.
A basic trio of soap, shampoo and conditioner is at least $4.50 plus tax for no frills drug-store items
But BNBgoodies is roughly half that price for premium sets that add class and quality.
So treat your guests to fresh and personal luxury toiletries that start at only $2.85 a set. And not mismatched items or a soap and shampoo combo that looks like shared leftovers yet costs over $4.50!
YES. Beautiful, clean + elegant. 5-Star Hotel and Luxury Property Looks.
COST: $2.85+up per set. Superior quality, style and savings for you.
NO. Sloppy, mismatched + messy brands that look like motel left overs.
COST: $4.50+up per set -- or nearly 2x the price of luxury BNB Goodies.
You'll save time, resources and money.
Your property will shine with the most graceful, professional touch.
And your savvy guests will be impressed and happy with high quality toiletries and goodies.